Crisis Management


Threats Rarely Work: A PR Lesson from HBO’s ‘Succession’

September 20th, 2021 by

Bad stories rarely blow over or become tomorrow’s bird cage liner. Addressing them directly, promptly and truthfully usually is your best route.

United States Capitol building

PR Lessons from President Biden’s Afghanistan Pressers

September 3rd, 2021 by

Communicating the withdrawal from Afghanistan included PR lessons, both what to do in a crisis and what to avoid. Here is a look at a few.

Tulane University

Tulane Damaged by Ida and a Social Post

August 31st, 2021 by

Tulane University took to social media as part of its communications plan with students and the public and faced a real backlash for messaging regarding its decision. 


Peloton: More Evidence That Prompt Truth-Telling Wins

August 27th, 2021 by

Obfuscating bad facts is one way to survive a crisis. Unfortunately, it’s often not a good long-term strategy.

PRNEWS talks with VP of communications at American Red Cross

[VIDEO] Elizabeth Penniman, VP, Communications, the American Red Cross, Talks Crisis Preparedness

August 25th, 2021 by

PRNEWS Live welcomed Elizabeth Penniman, vice president of communications at the American Red Cross. Penniman discussed crisis adaptability across multiple natural disasters and National Preparedness Month.

caution sign with storm clouds

Events and Emergency Comms Takeaways From Tropical Depression Henri

August 23rd, 2021 by

While public notices around dangerous weather conditions were once solely the realm of local governments and first responders, just about every type of organization now needs a climate-focused crisis plan in place. Here are some pitfalls and best practices.

Names and Numbers You Need to Know: August 2021

August 17th, 2021 by

For this month’s Buzz Box, we look at names and numbers you should know.

Companies Learned About Crisis the Hard Way in 2020

August 17th, 2021 by

Each year, the Institute for Crisis Management (ICM) tracks crisis-related news stories, classifying them as “sudden” or “smoldering” and putting them into one of 16 categories for its annual report.

Dark Sites Can Help Brands Shed Light for Stakeholders During a Crisis

August 17th, 2021 by

Does your company have a process to shift gears quickly on its web site when a crisis hits? If not, during a grave incident or crisis your site might continue doing business as usual, loaded with upbeat content and imagery.

SolarWinds, Peloton Show Importance of Seeing Crisis as Long-Term Endeavor

August 17th, 2021 by

just when you thought cyber would recede from the news cycle after it dominated the June Summit between President Joe Biden and Russian leader Vladimir Putin, Russian hacking returned it to the headlines.