Capital One communicator Kara Taylor shares her measurement plan. It includes quarterly reviews and rates and percentages over raw numbers.
Stories by Erika Bradbury


Coordinating PR and Marketing to Avoid Unwise Ad Placement and Reputation Damage
August 2nd, 2022 by Erika BradburyIn a politically divided world, ads can land in places that embarrass companies, causing reputation damage. PR and marketing must coordinate.

Nostalgia Works: Bears and Bells Boost Engagement 31% YOY with Colleges’ Social Posts
July 28th, 2022 by Erika BradburyData from Shareablee powered by Comscore illustrates an age-old maxim: people are more inclined to buy when they feel good about what they’re purchasing.

53% of Roe v. Wade Consumer Engagement in June Posted on IG
July 6th, 2022 by Erika BradburyIn June, 53 percent of consumer actions on posts mentioning Roe vs. Wade, abortion or women’s rights were on Instagram, compared with 27 percent on Twitter and 21 percent on Facebook.

Engagement on Social with Travel Brands Down 38% YOY; Zoos, Museums Enjoy Largest Growth
June 7th, 2022 by Erika BradburyEngagement on social media (specifically, on Facebook, Twitter and Instagram) with travel-related brands was down 38 percent year-over-year from May 2021 to May 2022, according to Shareablee powered by Comscore. The decline is likely due to the fact that there was a “boom in travel engagements in 2021 when COVID restrictions were lifted in many locations,” points out Madison Busick, analyst at Comscore.

Social Platforms Vary, Don’t Rely on One for All Your KPIs
May 12th, 2022 by Erika Bradbury#SSU2022 speaker Joseph Alves, associate, social strategy at WarnerMedia, urges marketers to avoid using one platform to generate all your KPIs.

CPG Video Engagement Grows 52% on Instagram, Drops 9% on Facebook
May 2nd, 2022 by Erika BradburyFor CPG companies, consumer engagement with Instagram videos rose 52 percent year-over-year, from March 2021 to March 2022, according to Shareablee powered by Comscore. Engagement, or actions, is the sum of likes, shares and comments.… Continued

Go Beyond Vanity Metrics When Deploying Influencers in Awareness Efforts
April 4th, 2022 by Erika BradburyWe asked Johnson how to choose which influencers to use in public awareness campaigns and how to advocate to leadership to use influencers in this capacity.

Press Play: Business Services Videos on Facebook Enjoy 31% YOY Rise in Consumer Engagement
April 4th, 2022 by Erika BradburyFor B2B companies, social video is on the rise. In fact, video engagement on Facebook grew 31 percent year-over-year from Feb 2021 to Feb 2022 for these brands, according to comScore data, provided exclusively to PRNEWS.

Why Social Media Marketers Should Emphasize Long-Term View of Engagement
March 31st, 2022 by Erika BradburyIn this interview, we meet #SSU2022 speaker Aaron Bisman, VP, audience development at Sesame Workshop. He discusses social media measurement challenges.