To arrive at a deeper understanding of the nuances of NFL fans, social media insights provider Shareablee analyzed the Facebook actions of fans of Super Bowl 50 competitors the Carolina Panthers and the Denver Broncos.
Stories by Steve Goldstein


4 Reasons Why Snapchat May Be Right for Your Organization
January 20th, 2016 by Steve GoldsteinSnapchat is assumed to be the social media platform of choice for high school and college students, and that disqualifies it for serious consideration by organizations dealing with older demographic groups. Or does it?

Oscar Nominations Won’t Win Hollywood Any Prizes for Diversity
January 14th, 2016 by Steve GoldsteinIntentionally or not, with its list of nominees the motion picture industry is sending a message about its own sense and awareness of the value of diversity—a message and perhaps a wake-up call that could prove useful to other industries and professional disciplines that have similar blind spots.

CES 2016: What the Internet of Things and a Wild West of Data Means for PR
January 5th, 2016 by Steve GoldsteinOn Jan. 5 at CES 2016, two electronics giants held press conferences that played right into the interests of PR pros.
6 Recommendations for Dealing With Unhappy Customers
January 4th, 2016 by Steve GoldsteinWe’ve all had to deal with unhappy customers, whatever our line of work. If you’re an agency PR pro, you have to respond to unsatisfied clients from time to time. If you’re an in-house PR or marketing pro, perhaps you’ve seen customer dissatisfaction played out in public on Twitter. It can be disheartening for sure, … Continued
6 Recommendations for Dealing With Unhappy Customers
January 4th, 2016 by Steve GoldsteinWe’ve all had to deal with unhappy customers, whatever our line of work. If you’re an agency PR pro, you have to respond to unsatisfied clients from time to time. If you’re an in-house PR or marketing pro, perhaps you’ve seen customer dissatisfaction played out in public on Twitter. It can be disheartening for sure, … Continued

4 PR Tips Martin Shkreli May Have Missed
December 17th, 2015 by Steve GoldsteinIn the court of public opinion, the arrest of Turing Pharmaceuticals CEO and founder Martin Shkreli for securities fraud is inextricably linked to this year’s sudden, stratospheric rise in the price of AIDS drug Daraprim.
Zappos Takes ‘Giving Back’ Literally With Dead-of-Night Gift Drop-Off in Hanover, N.H.
December 4th, 2015 by Steve GoldsteinPlease visit your local mom-and-pop shops this holiday season. Go to that toy store that’s been around for 65 years and which just suffered another humiliating rent increase. Buy your wrapping paper at the greeting card store that’s hanging on by its fingernails and getting by on deeply felt smiles. OK, my commercial’s over. I’m … Continued
Zappos Takes ‘Giving Back’ Literally With Dead-of-Night Gift Drop-Off in Hanover, N.H.
December 4th, 2015 by Steve GoldsteinPlease visit your local mom-and-pop shops this holiday season. Go to that toy store that’s been around for 65 years and which just suffered another humiliating rent increase. Buy your wrapping paper at the greeting card store that’s hanging on by its fingernails and getting by on deeply felt smiles. OK, my commercial’s over. I’m … Continued

11 Periscope Guidelines for Expert Live Broadcasting
December 2nd, 2015 by Steve GoldsteinBy all accounts, live streaming is affordable, powerful and can be used in many contexts by a variety of organization types. You just need some expert guidance to get started as live streaming broadcaster.