One viral moment can destroy a reputation overnight. And that reality played out at the US Open on August 29, 2025, when Polish CEO Piotr Szczerek snatched an autographed hat meant for a young fan from tennis star Kamil Majchrzak. The boy was left heartbroken; the internet was outraged. Here’s how to beyond an apology and take full accountability.
Latest Posts

How Piotr Szczerek Can Apologize and Rebuild After Hat-Snatching Fiasco
September 2nd, 2025 by Dan Rene
How to Stop Taking Orders and Take Charge of Your PR Career
August 29th, 2025 by Dustin SigginsWhat do you do when your boss seems ready to dismiss your work as “just press releases”? You can take control of your career by developing the professional and psychological skills that show decision makers that you—and your function—play an important role in the company’s overall success. Here’s how.

PR Roundup: Cracker Barrel’s Logo Reversal, Swift-Kelce Engagement, J.Crew’s AI Backlash
August 29th, 2025 by Kaylee HultgrenThis week’s roundup looks at Cracker Barrel’s controversial logo relaunch, Taylor Swift and Travis Kelce’s engagement, and the brewing backlash against J.Crew for using AI in creative.

Taylor Swift and Travis Kelce’s Engagement Is the Ultimate Cross-Industry Brand Play
August 27th, 2025 by Nicole TideiTaylor Swift’s engagement to Travis Kelce is more than the latest celebrity headline. Swift and Kelce are major brand names in their respective industries, and their romance provides marketing and communications professionals with a premium case study in cross-industry branding.

AI Bots: Identifying and Defending Your Brand
August 25th, 2025 by Nicole SchumanIn this clip, Mary Beth Levin, Manager, Social Strategy and Analytics at the United States Postal Service explains how to identify bots on social media and through influencer partnerships, as well as how to protect your brand when the bots turn against you.

Value Over Virality: How to Guide Clients Towards Lasting Impact In The Early AI Age
August 21st, 2025 by Omari T. EvansChasing trends without a deeper strategy still carries real risk, and trending is not the same as winning.

PR Roundup: Home Depot’s ICE Crisis, Target’s CEO Switch and Becoming a Human Burrito with Chipotle
August 21st, 2025 by Nicole SchumanThis week’s PR Roundup examines the decision of staying silent during crisis—such as Home Depot’s current situation with U.S. Immigration and Customs Enforcement (ICE), and Target announces a new CEO—will it help get sales back on track? Also we look at a fun brand collaboration between Urban Outfitters and Chipotle, just in time for back-to-school.

PRNEWS Live: How #WearSunscreen Broke Through the Noise
August 19th, 2025 by Nicole SchumanIn this session, Williams talks about the successes and lessons of the #WearSunscreen campaign and developing trust with your audience in a media environment riddled with mis- and disinformation.

LinkedIn Algorithm Success: What Content Works?
August 18th, 2025 by Nicole SchumanAt a recent PRNEWS event, Aneesh Lal, founder of The Wishly Group, an independent agency specializing in the B2B Creator economy, spoke about the LinkedIn algorithm and how content type choices can be impacted on… Continued

PRNEWS Reveals the 2025 Platinum Awards Shortlist
August 18th, 2025 by PRNEWSWe’re thrilled to unveil the shortlist for the 2025 PRNEWS Platinum Awards—a celebration of the most daring campaigns, innovative strategies and powerhouse teams in PR. Now, the stage is set to see who will claim top honors.