Most companies prepare for technical outage recovery. Very few prepare for reputational recovery.
Messaging
PR Roundup: WaPo Has a Heartbeat, AWS Outage Lessons, Group Chat Dominance
October 23rd, 2025 by Nicole SchumanThis week’s PR Roundup takes a look at a prime example of unprompted employee advocacy on LinkedIn, lessons from the Amazon Web Services (AWS) outage and a new study from GIPHY showing the triumphant preference of the group chat for sharing important information.
Humanity Over Division: PR’s Call to Help Heal a Fractured World
October 21st, 2025 by Jared MeadeThe PR profession has a critical responsibility and opportunity to lead organizations and clients in bridging the divide in the country through relationship-building and dialogue that fosters greater understanding.
Pentagon Press Policy Standoff: Lessons for Communicators
October 15th, 2025 by Julio E. LigorriaWhen the world’s most powerful defense institution declares that “the press no longer roams free,” it’s a revealing example of how even someone steeped in media can misunderstand both a mandate and the medium. In… Continued
Crisis in Two Languages: Proactively Building Bilingual Rapid-Response Systems
October 15th, 2025 by Yesenia ReinosoFor multilingual organizations, building a bilingual rapid-response system goes far beyond simply translating messages.
How AI Is Shaping the Future of PR Briefings
September 30th, 2025 by Pragya DubeyIndustry leaders note that the real power of AI in PR lies in giving teams their time back. When communicators spend less time sorting media mentions and formatting briefings, they can focus on the insights themselves and on what their organizations should do next.
AI Disclosures Won’t Preserve Trust in News, but Prioritizing Readership Might
September 25th, 2025 by Nicole TideiBusiness Insider is now allowing journalists to use AI for first drafts without needing to disclose usage to readers. While the presence of AI in newsrooms is inevitable, disclosure alone won’t safeguard credibility.
PR Roundup: PR Lessons from Kimmel’s Monologue, Pitching Podcasts and Debuting “BrutalGPT”
September 25th, 2025 by Nicole SchumanIn this PR Roundup we look at the PR world’s reaction to Jimmy Kimmel’s critical monologue messaging, encouraging numbers surrounding podcasts and a cheeky campaign surrounding ChatGPT.
PR Ethics and Agility: How to Practice Swift PR Without Losing Integrity
September 23rd, 2025 by John McCartneyEthical agility means acting swiftly without compromising on principles. It’s about creating systems and strategies that are nimble yet always guided by core values.
Going Viral Becomes Strategy: Lessons from Gavin Newsom’s Social Surge
September 22nd, 2025 by Lori RuggieroNewsom has not only amplified his digital presence but has also added a new twist to political engagement in the digital age.