A national food distributor discovers potential contamination. The company initiates a recall. David Ball of Ball Consulting Group explains what happens next.
Messaging


Planning for a Media Frenzy: AOC, the Dress and the Met Gala
September 15th, 2021 by Nicole SchumanThe annual Met Gala routinely attracts the eyes of those with an interest in creativity, celebrity and high fashion. However, this year, Congresswoman Alexandria Ocasio-Cortez attended her first Met Gala, provoking a true statement. Bright red script saying “TAX THE RICH” stood out across the back of a white gown, generating conversation on both sides of the political spectrum.

Sen. Klobuchar Provides Call-to-Action in Personal Cancer Statement
September 9th, 2021 by Nicole SchumanSen. Amy Klobuchar provided a great example of what word of mouth and personal messaging can do to promote breast cancer awareness after revealing her own story of diagnosis

Delta Variant Repositions Travel Messaging
September 3rd, 2021 by Nicole SchumanPRNEWS looked at the communications strategies of several travel organizations, learning what the downturn means for a tactical pivot.

How Should Brands Approach July 4 Messaging?
July 1st, 2021 by Nicole SchumanFreedom can mean many things. And with July 4 approaching, after a year of societal turmoil, many Americans may find their views on patriotism shifting.

How to Provide Earth Day and Sustainability Messaging Every Day
April 22nd, 2021 by Nicole SchumanThere are plenty of reasons for communicators to celebrate Earth Day this year. More companies are including conservation and sustainability in their corporate culture. In addition, media is hiring more full-time journalists to cover the environment. There are many ways to make sustainability stories more attractive to them and their audiences.

How to Approach COVID-19 Anniversary Messaging
March 12th, 2021 by Nicole SchumanOn the first anniversary of the COVID-19 pandemic, President Joe Biden took to his podium to deliver a message to the American people: empathy and action will set the country on a path to recovery. … Continued

Texas Storm Communications Show Stark Messaging Contrasts
February 22nd, 2021 by Nicole SchumanIn an area not exactly used to dealing with snow, ice and frigid temperatures, the utility infrastructure crumbled, leaving millions without power, heat and fresh water for days. Getting important information out to those who need it can be extremely difficult for audiences who primarily depend on electricity, internet and wifi to power their communications needs.

Communicating Coronavirus: Messaging the Vaccine, Variants and Masks
February 18th, 2021 by Seth ArensteinHave we turned the corner on coronavirus? If not, what dangers are ahead? How can brand communicators help spread accurate information to employees and the public about vaccination, mask wearing and the importance of doing as much as possible before variants go widespread, probably in mid- to late-March?

How Change, Faith and the Audacity of Hope (Messaging) Shifted 2020 Politics
January 12th, 2021 by Dwayna HaleyIn the case of the 2020 election, getting the comms right was absolutely urgent and critically important, writes the author. Telling the right story, to the right audience, on the right platforms over time garnered change, faith, the audacity of hope and impact.