Reputation

Raising Awareness is Comfortable, But Won’t be Effective in Today’s Markets

August 1st, 2019 by

Awareness campaigns are important, but after your target audience is aware of your message, it’s time to move ahead. Constantly restating the same awareness message year after year will eventually turn off your audience. Instead, it’s time to leave your comfort zone and move on to the next level of marketing.

How The Right Brand Partnerships Can Build Audience Loyalty

July 26th, 2019 by

Brands that constructively feed off each others ideas, perspectives, and resources can effectively expand both audience and reach through collaboration. Hence, successful brand partnerships can optimize brand loyalty through maximum exposure. While con…

Is Amazon’s Accelerator Hurting Homegrown PR?

July 24th, 2019 by

Amazon’s Accelerator program, launched in spring 2018, provides select manufacturers with prioritized exposure in exchange for commitment to marketing on the platform. Amazon offers placement at the top of search results in addition to feedback and shipping logistics assistance, on the condition that businesses meet sales quotas and dedicate branding to the conglomerate platform. The deal may sound like a no-brainer for struggling enterprises and start-ups in need of publicity, but coming under the protection of the tech giant’s umbrella could mean signing away native audiences and the potential for independent PR.

Pinterest’s ‘Compassionate Search’ Reminds Us What Customer Care Really Means

July 23rd, 2019 by

Digital platforms are constantly rolling out new products and services to improve the user experience, but seldom do those new features consider the user’s experience off the platform. That’s where Pinterest, a social platform that organizes images on a digital corkboard, has broken new ground. Yesterday, its product team announced “an entirely new experience centered around emotional wellbeing,” reports Wired. “When you type in an anxiety-related query—something like ‘work anxiety,’ or ‘dealing with stress’—Pinterest will now display a box above the stream of pins.”

Why The Rise of Femvertising is Good PR

July 19th, 2019 by

For the better part of the century, women have been underrepresented in every corner of the market, plastered into the rigid roles of the cleaning moms, loyal wives, and unintelligent accessories to men. This inequality has been expressed through hyper-sexualized ads and subtler degradation in the mainstream media. So, how will PR respond to this change, heated by the fury of millions of women exhausted from being inaccurately characterized and appealed to?

What Ogilvy’s Border Patrol Work Says About Clients With Shared Values

July 18th, 2019 by

PRNEWS has learned that, as the story of Ogilvy’s work with the Customs and Border Patrol broke, its Mexico division is also winning awards for work with clients like the Refugee Nation Olympic team and AeroMexico, whose primary advertising campaign criticizes President Trump’s immigration policies.

Five Ways to Know When It’s Time for a Company to Rebrand

July 17th, 2019 by

Change is an inevitable part of business. Markets and companies mature, tastes change, competitors emerge, reputation issues argue for a name change. But when is the right time for your brand or organization to rebrand? 5WPR founder/CEO Ronn Torossian offers five signs that might indicate it’s time for a company to rebrand.

Amazon Is Prime Example of Need for Internal Comms Crisis Planning

July 15th, 2019 by

Today is Amazon Prime Day. It’s a day (or two) of deep discounts on everything from electronics to apparel and household items. But the highly publicized event has grabbed headlines instead for timed global protests and a work stoppage in Minnesota. Some Amazon staff are upset with working conditions and employment policies. Amazon has not publicly responded—and what happens next is an important case study in handling an internal comms crisis.

Humanize Your Brand and Authenticity Will Follow

July 12th, 2019 by

Communicating brand content, in all its shapes and sizes, is a people business. PR and the messaging you are creating is anchored in how to reach, attract, inform, educate, often sway—and most importantly, influence—people. Is your brand making a human connection?  If so, how deep?  What’s your secret sauce or your go-to method to humanize your brand, draw meaningful connections, and land squarely on the map of authenticity?

Why Nike Removed a Flag From Its Shoe on Kaepernick’s Advice

July 2nd, 2019 by

Nike has doubled-down on its relationship with Kaepernick by taking his advice and deciding to pull the release of its limited Air Max 1 Quick Strike Fourth of July shoe, which was to be released this week to commemorate Independence Day. For communicators wondering what a true spokesperson partnership should look like, here are some teachable takeaways.