One of the bigger viral stories of the last two days was the foul-mouthed racist rant by a Dunkin’ Donuts customer in Fort Lauderdale, Florida, who filmed herself abusing the store’s employees and posted the… Continued
Crisis Management
A PR Crisis Just Hit: What’s the First Thing You Do?
June 11th, 2013 by Lucia DavisWe asked our readers what to do the instant a PR emergency hits. See what they had to say.
Booz Allen Has a Major PR Crisis on Its Hands
June 10th, 2013 by Lucia DavisWhat do you do when the lifeblood of your company is publicly tarnished, damaging the reputation of both company and clients?
School’s Out For Summer, But PR Ed. for Colleges Should Be Constant
June 10th, 2013 by PRNEWSThe Rutgers debacle underscores the need for colleges and universities throughout the country to get more schooling in communications and PR.
Web Companies Tied to NSA Program Need To Come Clean
June 7th, 2013 by Caysey WeltonCompanies like Apple, Facebook and Google may have made a mistake by swiftly denying cooperation with the NSA.
How Susan G. Komen Can Cure Its Reputation
June 6th, 2013 by Caysey WeltonIt’s been more than a year since Susan G. Komen for the Cure found itself in hot water regarding its decision to cease funding for Planned Parenthood.
Rapid Response to A Crisis is Seldom Enough
June 4th, 2013 by Matthew SchwartzTaco Bell is quick to respond to photo of employee getting a little too acquainted with taco shells, but the statement fails to provide some crucial information.
PR Takeaways to Die For from ‘Game of Thrones’
June 4th, 2013 by Diane SchwartzThe beloved Starks could really benefit from communications counsel.
Livestrong Foundation Communications Team Struggles to Overcome Negative Impact of Lance Armstrong
May 30th, 2013 by Lucia DavisThis might be a case where the brand and persona are inseparable, and no amount of proactive PR work can differentiate the two.
What Should Adam Levine Do? The Voice of Reason…
May 30th, 2013 by Diane SchwartzBy now you’ve heard the news that Adam Levine hates his country. No, he loves his country. Wait a minute: what does he really feel and why do we care? If “The Voice” coach and… Continued