Digital & Technology


Basic Tips to Help PR Pros Combat Disinformation

April 28th, 2021 by

There are few issues more important to organizations than disinformation, cyber crime, breaches and hacks. Communicators can contribute to the fight against these scourges by keeping one thing in mind: Know your audience. With that knowledge, it’s easier to spot aberrant behavior, which may indicate a disinformation effort.

virtual buisness

A Pre-Pandemic Crisis-Simulation Solution That Works Wherever You Are

April 20th, 2021 by

 While we lack data on it, we’ll guess that with so many employees working from home since the start of the pandemic, the already-sparse scheduling of desktop crisis drills has contracted even more. One of the characteristics of crisis is an uncanny ability to arrive according to its schedule, not yours. As a result, a PR crisis strikes when the CEO is in a remote part of China negotiating a deal or the COO is on a ski vacation in Aspen and has gone off the grid. As such, the most realistic crisis-readiness exercises, pre-pandemic and now, were and are conducted with staff situated in various locations.

Bouncing Back in 2021: How to Maintain an Engaged, Innovative Culture

April 15th, 2021 by

The pandemic has changed many parts of our lives, yet something that vexed senior leaders one year ago is a constant: Can you engage employees, sustain a corporate culture and encourage innovation in a largely remote world? Ruder Finn CEO Kathy Bloomgarden offers ideas to promote innovative thinking and connectedness when most if not all employees are WFH.


Virtual Events are Back for 2021, Though There are Questions Around Their Relative Value

January 5th, 2021 by

It seems safe for communicators to assume live events won’t return, at best, before late summer or Q4. That leaves some eight to nine months for companies to continue to stage virtual activities, including trade shows, press conferences, media interviews and other events.

media monitoring

Shaping the Toolkit: A Look at PR Services Companies and Founders

January 5th, 2021 by

Though PR service companies are underrepresented in our industry’s history, they are responsible for much innovation in the sector. In fact, a few services companies date back to the late 1800s. Let’s look at some of the people behind these successful businesses that helped shape PR.

Shutterfly launches funny end-of-2020 digital cards

Digital Pivots May Save Brands this Holiday Season

December 4th, 2020 by

Flexibility requires brands to treat the holidays a bit differently than in years past. With more families staying home to avoid the COVID-19 spread, ecommerce has become the buying method of choice. How can brands stand out in a sea of online options? Creative content can help. 

Thanks to Coronavirus, Public Relations is Becoming Intelligent Relations

November 4th, 2020 by

Society’s reliance on digital technology during the pandemic is prompting the transition of PR into Intelligent Relations, a research associate from Cyprus argues. As a result, PR will invest more in social-listening techniques and other digital tools. In addition, PR will expand the limits of behavioral analysis and employ the advantages of automated production and personalized content.

Election Time Brings Out Clever Brand Campaigns

October 23rd, 2020 by

It’s not just campaign season for presidential electoral candidates. It’s also a very creative time for brands getting involved with election-themed campaigns. Without playing politics many brands have taken advantage of the nation-wide event, which only occurs once every four years in the United States. 

One Vanderbilt opening

Opening a Skyscraper During a Pandemic: One Vanderbilt

October 22nd, 2020 by

New York City became a national epicenter of COVID-19 in April 2020. The government closed non-essential businesses, employees worked from home and living rooms became classrooms. New campaigns seemed unfathomable. And yet, some construction projects continued. Here’s how BerlinRosen shifted messages for One Vanderbilt, the city’s newest skyscraper, to reflect New Yorkers’ resilience during the pandemic.

Kraft Macaroni & Cheese

Kraft Navigates Social Backlash from ‘Send Noods’ Campaign

October 15th, 2020 by

Not everyone is game for sexy mac n’ cheese. Kraft Heinz celebrated National Noodle Day by encouraging Kraft Macaroni & Cheese lovers to “send noods.” The provocative promotion included a blurred picture of a bowl of mac and cheese, and a play on the misspelling of “nudes.” For many, the joke flopped. Moreover, a recent survey about brands and humor indicates levity is a risky tactic when consumers are dealing with a pandemic and social and electoral upheaval.