When a crisis strikes your brand, how you communicate with employees is at least as important as how you communicate with the media and the outside world.
Digital & Technology


5 Ways to Use Social Data to Build a Winning PR Campaign
January 7th, 2016 by John DonnellyBy weaving social data into your PR campaign tactics, you can remain in tune with your audience, anticipate shifts in trends and achieve a greater ROI for your efforts.

10 Rules for Writing Great Social Media Content
January 6th, 2016 by Richard BrownellWriting for social media is unlike writing for any other content channel. Here are some tips on how you can sharpen your skills.

CES 2016: What the Internet of Things and a Wild West of Data Means for PR
January 5th, 2016 by Steve GoldsteinOn Jan. 5 at CES 2016, two electronics giants held press conferences that played right into the interests of PR pros.
6 Recommendations for Dealing With Unhappy Customers
January 4th, 2016 by Steve GoldsteinWe've all had to deal with unhappy customers, whatever our line of work. If you're an agency PR pro, you have to respond to unsatisfied clients from time to time. If you're an in-house PR… Continued
Data Rights, Connectivity, Cyber, Wearables, Virtual Reality Dominate CES for Communicators
January 4th, 2016 by Seth ArensteinWith some 176,000+ people converging on Las Vegas, January 6-9, for CES, how does one survive? Get around? Think?

4 Small New Year’s Resolutions for Success in 2016
December 31st, 2015 by Mark RenfreeCheck out these four New Year’s resolutions to think about and blend into your daily routine that can keep you on top of the game.

The Best PR Approach for Any Budget
December 30th, 2015 by Margarita PekerAs communications specialists we will always be in a position to add value. The question is: how can our skills add the best value?

How an Agency and Its Client Used Bloggers to Inspire Good Deeds
December 30th, 2015 by Mark RenfreeThis agency activated a network of more than 46,000 bloggers to help its client spread the message of doing good with the #DeedADay campaign.

The Miracle of Interactive Multimedia
December 29th, 2015 by Vilan TrubThe use of multimedia is standard practice in news content. It is the ability to make multimedia interactive and invite people to be a part of the process of discovery.