Internal Communication

Global Outage and IT Crash or internet connection outages as a computing system failure and error downtime or computer glitch as a cloud software malfunction

What to Do When Your Company Outage Makes Headlines

October 23rd, 2025 by

Most companies prepare for technical outage recovery. Very few prepare for reputational recovery.

A picture of The Washington Post front page when the White House East Wing started to be demolished in Oct. 2025

PR Roundup: WaPo Has a Heartbeat, AWS Outage Lessons, Group Chat Dominance

October 23rd, 2025 by

This week’s PR Roundup takes a look at a prime example of unprompted employee advocacy on LinkedIn, lessons from the Amazon Web Services (AWS) outage and a new study from GIPHY showing the triumphant preference of the group chat for sharing important information.

Office worker carrying personal belongings in a box after being fired, unemployment and career concept

PR Roundup: Employee Conduct, AXE Creator Collaborations and Social News and Trust

October 16th, 2025 by

This week’s PR Roundup explores the high stakes of personal conduct in a hyperconnected world, how AXE’s tongue-in-cheek TikTok collaboration proves the power of creator partnerships, and why new research shows PR pros must rebuild trust as young audiences turn to (but doubt) social media for news.

Portrait of a Powerful Female Leader Checking Media Briefing on her Tablet.

How AI Is Shaping the Future of PR Briefings

September 30th, 2025 by

Industry leaders note that the real power of AI in PR lies in giving teams their time back. When communicators spend less time sorting media mentions and formatting briefings, they can focus on the insights themselves and on what their organizations should do next.

outside ABC's Jimmy Kimmel Live Studio in Hollywood, California

PR Roundup: Kimmel Free Speech Fallout, Comscore Launches Scoreboard, Gen Alpha Drives Family Purchases

September 18th, 2025 by

This week’s PR Roundup looks at the chilling effect of employer retribution for triggering Charlie Kirk remarks on social media, how a new Comscore tool can inspire brand creativity and a new study that shows how Gen Alpha controls many purchasing decisions in the household.

PRNEWS Announces 2026 Agency Elite Top 120

September 15th, 2025 by

PRNEWS’ sixth annual Agency Elite honors, which pays homage to the industry’s most innovative PR, marketing and communications firms in the business, highlights 120 influential agencies this year—from well-known industry players to smaller boutique firms that punch far above their weight.

How Savvy Brands Are Beating LinkedIn’s Algorithm and Boosting Reach

September 9th, 2025 by

Organic brand reach on LinkedIn sits at just over 1%—a steep drop from 7% just four years ago—and many PR professionals and business leaders are facing a hard truth: branded company content is no longer enough.

Nestlé sign at entrance to North American headquarters Nestlé USA, Inc. Nestlé is a multinational food and drink company.

PR Roundup: Nestlé CEO Crisis, Age Demos and the News, NFL is Back

September 4th, 2025 by

PR Roundup examines the current company instability at Nestlé—which dropped another CEO, a new Pew study on news sources and demographics, and football is back!

Older mature middle aged business woman employee using laptop typing computer sitting at workplace desk. Senior old lady 60s grey-haired businesswoman entrepreneur or executive working on pc in office

Communication Disconnect: Why Frontline Workers Feel Out of the Loop

September 4th, 2025 by

Frontline workers are a company’s most valuable asset, yet many organizations fail to connect with them on a consistent basis.

Taylor Swift silhouette for New Heights podcast social media post

PR Roundup: TS12 Brand Mania, White House Crime Confusion, LinkedIn Shares Top Colleges

August 14th, 2025 by

This week’s PR Roundup examines the Taylor Swift effect on brands, how miscommunications at a federal level can cause crisis, and LinkedIn’s back-to-school data. Brands Hop on Taylor Swift’s TS12 Announcement What happened: Taylor Swift… Continued