Internal Communication

Top Tips: Sustainability Communications

April 22nd, 2025 by

In this round of Top Tips, we asked the experts for best practices regarding sustainability communications—what’s working, what’s not and how brands can avoid greenwashing while staying true to their values. 

Chef, cook cooks a lot of eggs on a flat top stove

Guiding Restaurant Clients Through Today’s External Threats

April 16th, 2025 by

PR pros can use a straightforward approach to help restaurant brands (as well as other industries) handle today’s external threats to get the best possible outcome.

Front view of Cargo container ship carrying container and running out international container port customs shipyard sea port concept smart logistic service.

Strong Messages for Shaky Markets: Communicating Through Tariff Turmoil

April 15th, 2025 by

Tariffs have always been a fact of business life, but the recent volatility presented by new trade policies has transformed them from a line item on a spreadsheet into a full-blown communications challenge.

Signal app on phone, a free and open source instant messaging and calling application

PR Roundup: PR Lessons from the Signal Crisis, PR Employee Engagement and Job Satisfaction, UPS Launches Tariff Tool

March 27th, 2025 by

This week’s PR Roundup looks at the crisis issues surrounding the fallout from sending of government Signal messages to a journalist, a new study about PR employee engagement not reflecting job satisfaction, and how a new online tool created by UPS is helping to alleviate tariff stress for customers.

Close-up of young businessperson holding boxes of stuff after a job layoff

Navigating Layoff Communication—With or Without a Plan

March 26th, 2025 by

Downsizing staff is never easy, but how it’s communicated can define a company’s reputation both internally and externally.

Ensuring Workplace Inclusivity through Diverse Hiring Practices for All Employees and Families

How To Tackle Successful DEI PR Amidst Political Pushback

February 21st, 2025 by

In honor of Black History Month and PRSA’s confirmed commitment to diversity, equity and inclusion (DEI) initiatives, our contributing writer looks at how PR professionals can safeguard DEI communications in a divisive political environment.

A woman sits on a chair in a button down shirt and knee length shorts, part of an H&M fashion collection in collaboration with The White Lotus which features tropical gear reminiscent of Thailand tropics.

PR Roundup: Delta Crash Compensation, White Lotus Collabs, IPR Pinpoints Impactful PR Research

February 20th, 2025 by

This week’s PR Roundup looks at whether or not Delta’s compensation to crash survivors is good PR, fun partnerships between brands and “The White Lotus,” and the Institute for Public Relations’s new report that looks at the most impactful research of 2024 for communicators.

exterior of a Waffle House restaurant

PR Roundup: The News and Employee Wellness, Waffle House’s Announcement, Super Bowl Trends

February 6th, 2025 by

This week’s PR Roundup looks at ways to interact with employees during times of uncertainty and stress, how Waffle House can be seen as an example for price-increase communications, and what brands are leading the social media conversation before the Super Bowl.

RedNote app on a phone

PR Roundup: RedNote Migration, Viral Cringe, DEI Pressures and Anniversaries

January 16th, 2025 by

This week’s PR Roundup looks at the migration to RedNote, consumers’ distaste for trend posts, how companies are responding to DEI pressure and a unique anniversary celebration.

Human resources management concept, business internal and external communication via smartphones, business concept.

5 Tools to Uplevel Your Internal Communications Campaigns

January 13th, 2025 by

Internal communications campaigns need to cut through the noise and drive action. These five tools are helping to level up these internal comms strategies and achieve even greater success.