Legacy brands face a unique challenge in maintaining relevancy in the digital age. Here is how one such company met and overcame that challenge.
PR Agencies


7 Client Mistakes Made by PR Agencies
May 5th, 2015 by Matthew SchwartzIn the current economic climate, PR agencies have to make sure that they are able to deliver quality work to their clients—and then some. But even the best agencies are prone to trip up every now and again.

How CVS Health and Its Agency Maximized a Hashtag’s Buzz
May 1st, 2015 by Mark RenfreeTwitter is all about the hashtag. Everyone wants a new hashtag to trend high, but wanting and doing are two different things.

PR Agency Pros and the Cure for In-House Anxiety
April 30th, 2015 by Steve GoldsteinIn-house PR practitioners don’t have it easy, in general. Sometimes they have to deal with a lack of understanding and appreciation for the work they do. (Did I say sometimes?) Sometimes they get recognized internally only when something goes wrong that needs to get fixed, now. Sometimes they’re asked to wear so many hats and […]

How to Enhance PR Agency-Client Partnerships
April 29th, 2015 by Matthew SchwartzIt’s one thing when agencies help their clients to manage an external crisis and/or cauterize a wound. But what happens when the crisis is happening right at the table and an otherwise stable relationship may be headed for the rocks?
Integrating the Comms Function
April 27th, 2015 by PRNEWSFor Liam D. Leduc Clarke, senior VP of business management at APCO Worldwide, a growing number of clients are asking for the same thing these days: Help us break down silos and cross-function PR, marketing and communications throughout the entire organization.

PR Insider: Keeping It Short and Simple With the Media
April 20th, 2015 by David HamiltonFor PR professionals, especially those tasked with pitching story ideas to the media, the mantra to remember is “Keep It Short and Simple.”

4 Inducted Into PR News’ Measurement Hall of Fame
April 20th, 2015 by Steve GoldsteinPR News inducted four new members of its PR Measurement Hall of Fame at its Measurement Conference April 20 at Washington, D.C.’s National Press Club.

24% of PR Pros Don’t Meet With Senior Leaders to Choose Optimal Biz Outcomes of Their Programs
April 17th, 2015 by Steve GoldsteinThose who have been working for years on developing standard practices for PR measurement have long advocated that communicators need to put first the business outcomes that matter most to senior leaders and clients.

9 Surprise PR Tactics That Will Make You Irresistible to Reporters
April 16th, 2015 by Steve Goldstein“One of the most challenging aspects of working in PR is building relationships with reporters,” says author Tania Luna, who will be the keynote presenter on day two of PR News’ Digital PR Conference in Miami. “Luckily, things get a lot easier when you have the science of surprise on your side.”