Admitting mistakes promptly is difficult. Yet the history of PR crisis shows it’s the best route for avoiding drip-by-drip negative media. The White House is learning this lesson the hard way.
Stories by Arthur Solomon


Sports PR Crises That Provide Lessons for All
October 31st, 2022 by Arthur SolomonBooks about mishandling PR crises often include sagas about Boeing, Wells Fargo, Volkswagen, the tobacco industry and BP. An accompanying chapter should include how sports mishandles PR crises. The National Football League (concussion denial, players… Continued

PR Realities You Won’t Find in Communication School Textbooks
September 12th, 2022 by Arthur SolomonPR is founded on a collection of concepts. Many are included in school and college textbooks. Here are some you won’t find in many texts.

Discarding Crisis PR Tenets That Were Effective During the Ice Age
August 10th, 2022 by Arthur SolomonIt’s great to have experienced crisis communicators. Yet some traditional crisis response tactics no longer work. Here are a few.

Dallas Cowboys’ Black Rifle JV Shows Lack of PR Savvy & Planning
July 11th, 2022 by Arthur SolomonIf there’s a trophy for bad taste in sports, the hands-down winner is the National Football League and its affiliates. The names of teams inscribed on the trophy are too numerous to list. But surely… Continued

PR Lessons from the January 6 Committee Hearings
June 29th, 2022 by Arthur SolomonEven before yesterday’s (June 28) riveting testimony from Cassidy Hutchinson, there were several important lessons about creating a PR media campaign and pitching that emerged from the January 6 Select Committee hearings. 1. The most… Continued

PR Can and Should Play a Role in Roe v. Wade
May 19th, 2022 by Arthur SolomonOne thing’s certain: the May 2 leak of Justice Alito’s draft overturning Roe v. Wade stripped management of its PR strategy of remaining silent on controversial social and political issues. Saying ‘We are not political’… Continued

Dreams and Reality: Controlling the Media or Countering Negative Coverage
April 20th, 2022 by Arthur SolomonSome communicators claim they can control the media. They can’t, our author argues, though there are methods for handling negative coverage.

PR Lessons You Can Learn From Watching TV Sports
April 14th, 2022 by Arthur SolomonPR pros who watch sports on TV are getting a bonus. The announcers often provide free PR tutorials, veteran communicator Arthur Solomon argues.

Hassle Over Misquotes Carefully, Avoid Off-The-Record Totally
February 28th, 2022 by Arthur SolomonWhen a misquote or other media relations mistake occurs, sometimes it’s best to leave it be. Even better, avoid off-the-record comments altogether.