We’ve compiled a list of 10 of the worst branded Twitter fails from the past decade. So get ready to smile, grimace and cringe at this selection of haphazard social media work from some of the world’s most well-known brands.
Stories by Mark Renfree


How a Real-Time Content Hub Created a Global Stage for UNICEF
March 18th, 2016 by Mark RenfreeOver the course of the UN General Assembly, the team never stopped producing real-time, high-quality content that always laddered back to UNICEF’s focus: children. With such powerful and timely content, UNICEF dominated the conversation with a 46% share of voice compared to other UN agencies.

4 Instagram Tips to Help Outsmart Its New Algorithm
March 17th, 2016 by Mark RenfreeFor now, Instagram’s decision to embrace an algorithmic feed shouldn’t be too concerning. If communicators weren’t doing this already, the move is just a hefty push by the company to ensure that when brands post, they’re putting out content that its users are excited about and want to engage with.
2016 PR News CSR Hall of Fame: Colgate-Palmolive Co.
March 17th, 2016 by Mark RenfreeColgate-Palmolive Co.—Colgate’s Bright Smiles, Bright Futures In the U.S. and around the world, millions of children don’t have access to basic dental care. Recognizing this troubling disparity 25 years ago, Colgate set out on an… Continued

Agency’s Keen Media Relations Grew a Small Brand’s Business by 800%
March 17th, 2016 by Mark RenfreeThrough fervent media pitching, PR agency Konnect PR, was able to surpass every goal laid out by its brand partner.

12 Social Media Tips to Stay Ahead of the Pack in 2016
March 17th, 2016 by Mark RenfreeJust because it’s here today—be it an algorithm, platform or even a successful strategy—doesn’t mean it’ll be of any use tomorrow in the whirlwind that is the social media space.

PR Firms Sue to Prevent Classifying Editorial Efforts as Lobbying
March 17th, 2016 by Mark RenfreeAt issue: a rule that would require disclosure of every conversation between a journalist and a PR pro trying to place an editorial for a client.

6 Facebook Video Tips (and 5 Tools) for Mastering Visual Storytelling
March 17th, 2016 by Mark RenfreeIf you haven’t gotten on the Facebook Video bandwagon yet, don’t worry, there’s still plenty of time to make an impression on the social network.

How PR Catapulted a Local Business to the National Stage
March 17th, 2016 by Mark RenfreeThanks to PR, MOVE Bumpers transformed from a regional business into a brand with national recognition in a matter of months.

A Tale of Two Dashboards: Which Measurement Tool Is Right for You?
March 17th, 2016 by Mark RenfreeWhen thinking about how to use dashboards to display campaign data, there are really two types of data visualizations to choose between.