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The Week in PR

April 3rd, 2018 by

Our weekly roundup of news, trends and personnel moves in the world of communications and marketing. This week’s stories feature Weber Shandwick’s price for its work in the Michigan State U.-Larry Nassar situation, two PR pros tell us how to approach the data-savvy newsroom and Showtime Networks get a new SVP for entertainment publicity.

April Fools Pranks by Brands Highlight Lessons in Good Humor…and Bad Taste

April 2nd, 2018 by

April Fools’ Day saw brands execute countless pranks on their (mostly) unsuspecting audiences. Embedded in these pranks are numerous lessons in good humor and bad taste, reminding communicators that it’s OK to be funny…just so long as the jokes land. Here are some notable examples.

When Sorry Isn’t Enough: Three Tips for Companies to Protect Reputation in Ingraham’s Wake

April 2nd, 2018 by

The U.S. public is feeling empowered to use social media to document or talk about a company’s wrong doing. The latest target seems to be Fox News Channel’s Laura Ingraham, whose taunting of a Parkland student on Twitter sent one dozen brands fleeing from her show. A question for brand communicators: How do you protect your company’s reputation in this fast-moving name and shame environment? APCO’s Katie Sprehe has several suggestions.

Under Armour Arms MyFitnessPal Users With Facts About Data Breach, After Curious Delay

March 30th, 2018 by

Following a data breach by an unknown party in February, Under Armour—MyFitnessPal’s parent company—released an email on March 29 notifying users of the incident. In the email, Under Armour explained that the hack was initially discovered on March 25, and “the affected information included usernames, email addresses, and hashed passwords—the majority with the hashing function called bcrypt used to secure passwords.”

2018 Data Dynamos to Take the Stage at PR News’ Measurement Conference

March 30th, 2018 by

PR News’ just-launched Data Dynamos program will shine a spotlight on under-the-radar communicators who are excelling at using data to craft new or refine existing initiatives. We present here the initial class of Data Dynamos, who will be celebrated during a luncheon ceremony at PR News’ 2018 Measurement Conference (April 17-18 in Philadelphia).

Final Four! 2018 Most Overused PR Words & Phrases Tournament

March 29th, 2018 by

We’re down to the Final Four of the 2018 Most Overused PR Words & Phrases Tournament. Before calling your bookie to place a bet, go to Twitter, use the hashtag #WordsBracket and tell us which of the four words or phrases should advance to the glorious championship round.

Weber Shandwick’s Work for MSU Raises Questions About Client Vetting

March 29th, 2018 by

Weber Shandwick’s crisis management work for Michigan State University (MSU) has come to light, dealing a blow to the industry’s reputation—and raising questions about the agency’s client-vetting process. While the price tag is raising some eyebrows—Weber Shandwick billed MSU for more than $500,000 for one month’s work—the real question for PR pros is, what should agencies do when they consider taking on a controversial client, particularly in the age of #MeToo?

Will Facebook’s New Privacy Controls Affect Communicators?

March 28th, 2018 by

Following a lengthy lashing in the press and the loss of $95 billion in market value over the last week, Facebook has taken steps to make it easier for users to control the privacy of their personal data. The platform rolled out redesigned security settings that allow users to control what personal information the social network and its third-party apps can store. Yet some data—such as records of the ads that users clicked on—will still be visible.

Data Analysts in the Newsroom: 7 Ways to Adapt Your Media Pitches

March 28th, 2018 by

It is a given that the newsroom is changing. It is smaller and more diverse, for example. A new study from the Tow Center of Digital Journalism at Columbia University also points out that people who are skilled in data, analytics and platform-oriented operations have infiltrated newsrooms. We asked media relations professionals for tips about pitching to this more data-infused newsroom.

Crisis Experts Share What Brands Can Learn From Heineken’s Ad Fiasco

March 27th, 2018 by

Heineken is facing a backlash on social media for a Heineken Light advertisement that many are calling racist. The offending ad portrayed a bottle of Heineken Light sliding across a bar past black patrons and into a white customer’s hands, along with the tagline, “Sometimes, lighter is better.” Two crisis management experts weigh in on this latest messaging fumble.