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An online newsroom is a crucial part of a successful PR strategy. But how can you optimize your newsroom to its full potential? It all boils down to five essential elements—accessibility, easy navigation, shareability, aesthetics and engagement—governed by one overarching principle: Your newsroom should always focus on the person you’re trying to communicate with.

On June 16, Amazon announced its $13.7 billion acquisition of Whole Foods in a press release. But what does its messaging look like to its investors and top stakeholders? In the 10 days since the press release and accompanying front-page headlines, messaging for investors has centered on sales, showing that automating more jobs is a good thing, aligning with government priorities and maintaining a CSR narrative. Here are five ways Amazon has been communicating the acquisition as a benefit to investors.

For the past decade, people have argued about where social media should sit in a company’s organization chart. But ultimately, there’s no such thing as a one-size-fits-all approach—social media’s location should be a direct reflection of a business’s core priorities. For some organizations, social media is best seen as an extension of customer service, while for others, it may make more sense to locate it within marketing or communications. Here’s why.

When we dive deeper into the Gould+Partners study about PR firm profitability that we reported about in our June 12 edition, it looks like another case of the rich getting richer. The larger firms are doing well in terms of profits, but the mid-size and smaller firms are struggling. Gould provides insight into why he thinks this is the case and what PR firms can do to raise their profits.

Our weekly roundup of trends, news and personnel moves in PR and communications. This week’s stories feature a look at Uber without its CEO; a new web site for Polaroid; Facebook offers journalists tools and training to protect themselves; and Weber Shandwick makes a bevy of personnel moves.

As United Way of Miami-Dade’s one-person social media team, Shairy Gonzalez has to be nimble enough to address different audiences from day to day or even moment to moment. She might attend a fundraising event with corporate movers and shakers in the morning, and later get her hands dirty at a volunteer site in the afternoon. Gonzalez, who will speak at the upcoming Digital and Marketing Show in Miami, October 17-19, shared some examples of how she engages vastly different audiences on social media.

Facebook Insights provides a wealth of demographic data and offers a window into what kinds of posts resonate the most. But Insights reports can also contain an overwhelming amount of data. To avoid drowning in a sea of irrelevant metrics, Kathleen Lukasik, vice president of social analytics at Ogilvy, advises clients to break down their goals into bite-size pieces before reading through Facebook Insights reports. At PR News’ Digital Boot Camp June 23 in Chicago, Lukasik laid out four steps to setting KPIs before sitting down to read through Insights results.

“We know data visualization is important, but that doesn’t mean it’s easy,” said Kevin Hartman, head of analytics, consumer, government and entertainment for Google, at PR News’ Visual Storytelling Boot Camp in Chicago. “You have to keep your storyline simple and readable,” said co-presenter Carolyn Barth. “And you have to know your audience and think about what’s practical for them.”

So you’ve decided you want to work with influencers, you’ve determined what your business needs and goals are and you’re ready to locate people with the magical touch to amplify word of your brand far beyond what you could do alone. But don’t leap into a relationship; many of the professionals we’ve talked to compare finding the right influencer to dating. Are you sure that you’re aware of exactly what you’re looking for?

PR News recently asked its community to tell us who should be listed among the top game-changers of PR in the last few years—individuals who have been accelerating the expansion and growth of brand communication. One such game-changer is Elizabeth Sosnow, managing partner of Bliss Integrated Communication, who has spearheaded the firm’s transformation from a classic PR shop to a fully integrated marketing and communications agency.