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Internal Communicators Rely on PR Basics to Address Return to Work
October 1st, 2021 by Seth ArensteinThey are among the most-asked questions now: What will the return to office (RTO) look like and when will it happen? For most companies, the truth is, ‘We’re not entirely sure.’

How to Get the Most from Your Research and Evaluation Investment
October 1st, 2021 by Mark WeinerEvery autumn, the dualities of research and evaluation emerge: we rely on data and analysis providers to help evaluate our year-to-date performance and depend on their data to inform communication decisions. Simultaneously, and perhaps ironically, as we look to analytics providers to inform our performance evaluation, we evaluate them as the annual renewal approaches.

Sign of the Times: Consumers Engage with Posts Providing Cybersecurity Tips, News, Products
October 1st, 2021 by Erika BradburyIn light of an increase in cyberattacks and to honor Cybersecurity Awareness Month this month, we asked data partner Shareablee to track consumer engagement with cybersecurity terms on several social media platforms.

Behind Every Good Crisis There’s Usually an Oversized Ego or Two
October 1st, 2021 by Katie PaineWe’ve written about how founders’ personalities contributed to the downfall of Theranos, WeWork and “The Ellen DeGeneres Show.” And recently, we saw a similar pattern with the now-defunct media conglomerate Ozy and iconic game show “Jeopardy!.”

Feds Get Serious About How and When Companies Communicate Cyber Incidents
October 1st, 2021 by Seth ArensteinThe ubiquity of cybercrime has made communication about it a subspecialty that PR pros need to acquire. Or they must hire communicators and lawyers with knowledge of cyber jargon, technology, rules and regulations.

Supermodel Molly Sims Shows Influencers are Untouchable No More
September 30th, 2021 by Seth ArensteinAn Aug. 6 ruling in a case against supermodel Molly Sims and the beauty brand she represented could herald a new chapter in brand-influencer relations. Seemingly untouchable previously, influencers now may have a target on their back.

Climate Crisis 2021: Considerations for Communicators
September 29th, 2021 by Sophie MaerowitzCompanies were vocal about racial inequities after George Floyd’s murder. Why were brands silent when the UN issued a devastating climate report in August?

Education about Multiculturalism in the Deaf Community is Key to Communication
September 7th, 2021 by Erika BradburyIn a broad-reaching conversation via virtual roundtable, we discussed the impact the pandemic has had on the deaf community, the lessons learned about communicating during crises, how so-called mainstream communicators can work to make accessibility part of their DEI conversations and what corporations looking to embrace DEI and accessibility should do to push forward inclusive campaigns.

Reputation Building is Bottom Up and Top Down, and Requires Internal, External Communication
September 3rd, 2021 by Seth ArensteinShaffra Gray-Read, senior reputation manager for KFC (UK & Ireland), talked with PRNEWS about her interest in diversity & inclusion as well as her penchant for using data.