Where communicators once saw the term influencer in marketing plans, they’re now finding “creator.” How are they different and what should you know?
Stories by Nicole Schuman


BlackBerry Mobile Sunset Inspires Ideas for Brand Loyalty
January 4th, 2022 by Nicole SchumanOne of the first things to do when sunsetting a product is to take the company’s relationship with its consumers into account.

Compliance Tools, Social Listening Help Internal Comms Pros in Crisis
December 21st, 2021 by Nicole SchumanInternal communication has become a critical part of how companies think about crisis. As we know, some of the best ways to limit damage from a crisis are planning and preparing. Thinking through potential crisis situations, creating a response plan and practicing regularly can help an organization reduce fallout from a crisis or reputation disaster, if not avoid it from happening in the first place.

Top Social Moments for Brands and Creators in 2021
December 8th, 2021 by Nicole SchumanIt’s the most wonderful time of the year for…top lists! And some of our favorites come from the most popular social media platforms and entities. What content is working? What is resonating with users in 2021? Let’s find out.

In Light of Great Resignation, Budgets for 2022 Must Consider Labor Costs More Closely
December 1st, 2021 by Nicole SchumanData from Davis+Gilbert LLP, a law firm that works with many communication businesses, shows 95 percent of PR outlets surveyed anticipate net revenue increases in 2022, a far more optimistic look to the future than at the same time last year. This is great news for those in the process of creating a budget for 2022. While fundamental needs for organizations may have changed in terms of operational costs, a reassessment of strategy can provide opportunities for a beneficial re-allotment of funding.

Twitter’s CEO Shuffle Prompts Conversation on PR During Leadership Change
November 30th, 2021 by Nicole SchumanHow a company goes through a transition of leadership, such as Jack Dorsey leaving Twitter, can have an impact on multiple stakeholders—not just economically but culturally as well.

Crisis Experts on Diffusing Conflicts at the Thanksgiving Dinner Table
November 23rd, 2021 by Nicole SchumanWith experience in crisis, PR professionals may have to utilize their own tactics when it comes to diffusing an all-out brawl at a Thanksgiving family gathering.

AP Style Updates: Cryptocurrency and Emerging Technologies
November 19th, 2021 by Nicole SchumanWe chatted with PR professionals embedded in the tech industry to identify a non-exhaustive list of emerging technology terms. We also created a section for those not-yet included in the Stylebook, to provide suggestions for standard use.

As Entrepreneurs, PR Firm Owners Tout Discipline and Patience
November 16th, 2021 by Nicole SchumanPRNEWS asked some successful communications entrepreneurs for their advice on starting a business, as well as tips on turning the tables and conducting self-promotional PR.

For Teams Large and Small, There’s No Substitute for Crisis Plans and Tools
November 16th, 2021 by Nicole SchumanWhile smaller companies have less room for error during a crisis, crisis pros argue a mix of preparation and free or low-cost tools can provide a solid foundation before one begins.